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Windows Server Support

A collection of services to help or support servers in a windows environment


Small business servers

SBS includes Windows Server and additional technologies aimed at providing a small business with a complete technology solution. The technologies are integrated to enable small business with targeted solutions such as the Remote Web Workplace, and offer management benefits such as integrated setup, enhanced monitoring, a unified management console, and remote access.


Internet security acceleration servers

Microsoft's ISA Server (Internet Security and Acceleration Server) is the successor to Microsoft's Proxy Server 2.0 (see proxy server) and is part of Microsoft's .NET support. ISA Server provides the two basic services of an enterprise firewall and a Web proxy/cache server. ISA Server's firewall screens all packet-level, circuit-level, and application-level traffic. The Web cache stores and serves all regularly accessed Web content in order to reduce network traffic and provide faster access to frequently-accessed Web pages. ISA Server also schedules downloads of Web page updates for non-peak times.


Internet Information Server

Formerly called Internet Information Server - is a web server application and set of feature extension modules created by Microsoft for use with Microsoft Windows.


Web Servers: Solutions and Setup

Computer program that delivers (serves) content, such as Web pages, using the Hypertext Transfer Protocol (HTTP), over the World Wide Web. The term Web server can also refer to the computer or virtual machine running the program. In large commercial deployments, a server computer running a Web server can be rack-mounted in a server rack or cabinet with other servers to operate a Web farm.


Account Servers

Application software that records and processes accounting transactions within functional modules such as accounts payable, accounts receivable, payroll, and trial balance. It functions as an accounting information system. It may be developed in-house by the company or organization using it, may be purchased from a third party, or may be a combination of a third-party application software package with local modifications. It varies greatly in its complexity and cost.


Data Servers

Computer attached to a network that has the primary purpose of providing a location for shared disk access, i.e. shared storage of computer files (such as documents, sound files, photographs, movies, images, databases, etc.) that can be accessed by the workstations that are attached to the computer network. The term server highlights the role of the machine in the client-server scheme, where the clients are the workstations using the storage. A file server is usually not performing any calculations, and does not run any programs on behalf of the clients. It is designed primarily to enable the rapid storage and retrieval of data where the heavy computation is provided by the workstations.

File servers are commonly found in schools and offices and rarely seen in local internet service providers using LAN to connect their client computers.


Microsoft SQL Server

Enables you to store data from structured, semi-structured and unstructured documents, such as images and music, directly within the database. And it includes integrated services that enable you to query, search, synchronize, report and analyse your data.

Information workers can access data directly through the tools they use every day, such as the 2007 Microsoft Office system. You can also work with your data using applications developed with Microsoft .NET and Visual Studio


Print Servers

computer or device that is connected to one or more printers and to client computers over a network, and can accept print jobs from the computers and send the jobs to the appropriate printers.


Server upgrade, repair, service

A collection of technical services that include

Component upgrades, Data recovery, System checks, Diagnostic Tests, performance enhancements   


Virtual Private Servers: Hosting solutions and Setup

The physical server typically runs a hypervisor which is tasked with creating, destroying, and managing the resources of "guest" operating systems, or virtual machines. These guest operating systems are allocated a share of resources of the physical server; typically in a manner in which the guest is not aware of any other physical resources save for those allocated to it by the hypervisor.

The Guest system may be fully virtualized, paravirtualized, or a hybrid of the two.

In a fully virtualized environment, the guest is presented with an emulated or virtualized set of hardware and is unaware that this hardware is not strictly physical. The hypervisor in this case must translate, map, and convert requests from the guest system into the appropriate resource requests on the host, resulting in significant overhead. Almost all systems can be virtualized using this method, as it requires no modification of the operating system; however a CPU supporting virtualization is required for most hypervisors that perform full virtualization.


Windows Operating systems (95, 98, 2000, XP, Vista, 7)

A series of software operating systems and graphical user interfaces produced by Microsoft. Microsoft first introduced an operating environment named Windows in November 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces (GUIs). Microsoft Windows came to dominate the world's personal computer market, overtaking Mac OS, which had been introduced previously. As of October 2009, Windows had approximately 91% of the market share of the client operating systems for usage on the Internet. The most recent client version of Windows is Windows 7; the most recent server version is Windows Server 2008 R2; the most recent mobile device version is Windows Mobile 6.5.


Apple Mac (OS 9, OS X)

the trademarked name for a series of graphical user interface-based operating systems developed by Apple Inc. (formerly Apple Computer, Inc.) for their Macintosh line of computer systems. The Macintosh user experience is credited with popularizing the graphical user interface. The original form of what Apple would later name the "Mac OS" was the integral and unnamed system software first introduced in 1984 with the original Macintosh, usually referred to simply as the System software.


Microsoft Office 2000, 2003, 2004 Mac, 2007

Office suite of interrelated desktop applications, servers and services for the Microsoft Windows and Mac OS X operating systems. Microsoft Office was introduced by Microsoft in 1989 for Macintosh[1], with a version for Windows in 1990[2]. Initially a marketing term for a bundled set of applications, the first version of Office contained Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Additionally, a "Pro" (Professional) version of Office included Microsoft Access and Schedule Plus. Over the years, Office applications have grown substantially closer with shared features such as a common spell checker, OLE data integration and Microsoft Visual Basic for Applications scripting language. Microsoft also positions Office as a development platform for line-of-business software under the Office Business Applications (OBA) brand.

The current versions are Office 2007 for Windows which was released on January 30, 2007,[3], and Office 2008 for Mac OS X, released January 15, 2008. Office 2007/Office 2008 introduced a new user interface and new Office Open XML document formats (docx, xlsx, pptx). Consequently, Microsoft has made available, free of charge, an add-on known as the Microsoft Office Compatibility Pack to allow Office 2000-2003 for Windows and Office 2004 for Mac editions to open, edit, and save documents created under the new formats for Office 2007.


Open Office

open-source software application suite available for a number of different computer operating systems. It is distributed as free software and written using its own GUI toolkit. It supports the ISO/IEC standard OpenDocument Format (ODF) for data interchange as its default file format, as well as Microsoft Office formats among others. As of November 2009, OpenOffice supports over 110 languages. originated as StarOffice, an office suite developed by StarDivision and acquired by Sun Microsystems in August 1999. The source code of the suite was released in July 2000 with the aim of reducing the dominant market share of Microsoft Office by providing a free and open alternative; later versions of StarOffice are based upon with additional proprietary components.The project is primarily sponsored by Oracle Corporation (initially by Sun Microsystems). Other major corporate contributors include Novell, RedHat, RedFlag CH2000, IBM, Google and others.


Mail Server Deployment and Setup

The term mail server is also loosely used to mean a computer acting as an MTA by running the appropriate software. The term mail exchanger (MX), in the context of the Domain Name System formally refers to an IP address assigned to a device hosting a mail server, and by extension also indicates the server itself.

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent(MTA) or mail relay is a computer process or software agent that transfers electronic mail messages from one computer to another, in single hop application-level transactions. An MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol.


Mail Server Security

Security system for use on e-mail gateways


Spam filters configuration, white lists, black lists, black list removal

To prevent e-mail spam, both end users and administrators of e-mail systems use various anti-spam techniques. Some of these techniques have been embedded in products, services and software to ease the burden on users and administrators. No one technique is a complete solution to the spam problem, and each has trade-offs between incorrectly rejecting legitimate e-mail vs. not rejecting all spam, and the associated costs in time and effort.

Anti-spam techniques can be broken into four broad categories: those that require actions by individuals, those that can be automated by e-mail administrators, those that can be automated by e-mail senders and those employed by researchers and law enforcement officials.


Network Setup

Network topology, expand networks, deployment


Hub Install

Device for connecting multiple twisted pair or fiber optic Ethernet devices together and making them act as a single network segment. Hubs work at the physical layer (layer 1) of the OSI model. The device is a form of multiport repeater. Repeater hubs also participate in collision detection, forwarding a jam signal to all ports if it detects a collision.


Network Switches

The network switch, packet switch (or just switch) plays an integral part in most Ethernet local area networks or LANs. Mid-to-large sized LANs contain a number of linked managed switches. Small office/home office (SOHO) applications typically use a single switch, or an all-purpose converged device such as gateway access to small office/home broadband services such as DSL router or cable Wi-Fi router. In most of these cases, the end user device contains a router and components that interface to the particular physical broadband technology, as in the Linksys 8-port and 48-port devices. User devices may also include a telephone interface to VoIP.

In the context of a standard 10/100 Ethernet switch, a switch operates at the data-link layer of the OSI model to create a different collision domain per switch port. If you have 4 computers A/B/C/D on 4 switch ports, then A and B can transfer data between them as well as C and D at the same time, and they will never interfere with each others' conversations. In the case of a "hub" then they would all have to share the bandwidth and run in Half duplex. The result is that there would be collisions and retransmissions. Using a switch is called micro-segmentation. It allows you to have dedicated bandwidth on point to point connections with every computer and to therefore run in Full duplex with no collisions.


Network Security: Firewalls, Filters, Gateways, routers, cabling,

the specialist area of network security consists of the provisions made in an underlying computer network infrastructure, policies adopted by the network administrator to protect the network and the network-accessible resources from unauthorized access, and consistent and continuous monitoring and measurement of its effectiveness (or lack) combined together.


WI-FI: Deployment, Integration, Upgrades

In addition to private use in homes and offices, Wi-Fi can provide public access at Wi-Fi hotspots provided either free-of-charge or to subscribers to various commercial services. Organizations and businesses - such as those running airports, hotels and restaurants - often provide free-use hotspots to attract or assist clients. Enthusiasts or authorities who wish to provide services or even to promote business in selected areas sometimes provide free Wi-Fi access.


Blackberry setup: Emails, contacts, sync, Calendars, Sync

BlackBerry OS provides multi-tasking, and makes heavy use of the devices specialized input devices, particularly the trackball, trackpad or touchscreen. The OS provides support for MIDP 1.0 and WAP 1.2. Previous versions allowed wireless synchronization with Microsoft Exchange Server's e-mail and calendar, as well as with Lotus Domino's e-mail. The current OS 4 provides a subset of MIDP 2.0, and allows complete wireless activation and synchronization with Exchange's e-mail, calendar, tasks, notes and contacts, and adds support for Novell GroupWise and Lotus Notes when used in conjunction with BlackBerry Enterprise Server.


Mobile phone setup: Emails, contacts, sync, Calendars, Sync

Systems that provide an always-on capability, in which new e-mail is actively transferred (pushed) as it arrives by the mail delivery agent (MDA) (commonly called mail server) to the mail user agent (MUA), also called the e-mail client. E-mail clients include smartphones and, less strictly, IMAP personal computer mail applications.


PDA or pocket PCs: Email, Contacts, Calendars, Sync

systems that provide an always-on capability, in which new e-mail is actively transferred (pushed) as it arrives by the mail delivery agent (MDA) (commonly called mail server) to the mail user agent (MUA), also called the e-mail client. E-mail clients include smartphones and, less strictly, IMAP personal computer mail applications.


Laptop setups: Backups, Docking, Sync

Laptop accessory that contains multiple ports, expansion slots, and bays for fixed or removable drives. A laptop connects and disconnects easily to a docking station, typically through a single large proprietary connector. A port replicator is a simplified docking station that only provides connections from the laptop to input/output ports. Both docking stations and port replicators are intended to be used at a permanent working place (a desk) to offer instant connection to multiple input/output devices and to extend a laptop's capabilities.



Remote access: VPN, remote desktop, web based access, emails, remote monitoring

The private nature of a VPN means that the data travelling over the VPN is not generally visible to, or is encapsulated from, the underlying network traffic. Similarly, the traffic within the VPN appears to the underlying network as just another traffic stream to be passed. A VPN connection can be envisioned as a "pipe within a pipe", with the outer pipe being the underlying network connection.

The term VPN can be used to describe many different network configurations and protocols. As such, it can become complex when trying to generalise about the characteristics of a VPN. Some of the more common uses of VPNs are described below, along with more detail about the various classification schemes and VPN models.


IP Cameras

Closed-circuit television (CCTV) cameras that use Internet Protocol to transmit image data and control signals over a Fast Ethernet link. As such, IP cameras are also commonly referred to as network cameras. IP cameras are primarily used for surveillance in the same manner as analog closed-circuit television. A number of IP cameras are normally deployed together with a digital video recorder (DVR) or a network video recorder (NVR) to form a video surveillance system.



Video capture device connected to a computer or computer network, often using a USB port or, if connected to a network, ethernet or Wi-Fi.

The most popular use is for video telephony, permitting a computer to act as a videophone or video conferencing station. This can be used in messenger programs such as Windows Live Messenger, Skype and Yahoo messenger services. Other popular uses, which include the recording of video files or even still-images, are accessible via numerous software programs, applications and devices.

Webcams are known for low manufacturing costs and flexibility, making them the lowest cost form of videotelephony.

The term 'webcam' may also be used in its original sense of a video camera connected to the Web continuously for an indefinite time, rather than for a particular session, generally supplying a view for anyone who visits its web page over the Internet. Some of these, for example those used as online traffic cameras, are expensive, rugged professional video cameras.


VOIP (Voice over IP): Skype, Hosted virtual PBX, Switchboards, Pc software phones

general term for a family of transmission technologies for delivery of voice communications over IP networks such as the Internet or other packet-switched networks. Other terms frequently encountered and synonymous with VOIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone.

Internet telephony refers to communications services — voice, facsimile, and/or voice-messaging applications — that are transported via the Internet, rather than the public switched telephone network (PSTN). The basic steps involved in originating an Internet telephone call are conversion of the analog voice signal to digital format and compression/translation of the signal into Internet protocol (IP) packets for transmission over the Internet; the process is reversed at the receiving end.

VOIP systems employ session control protocols to control the set-up and tear-down of calls as well as audio codecs which encode speech allowing transmission over an IP network as digital audio via an audio stream. Codec use is varied between different implementations of VOIP (and often a range of codecs are used); some implementations rely on narrowband and compressed speech, while others support high fidelity stereo codecs.


Web conference: Video, audio, document work group sharing

Conduct live meetings, training, or presentations via the Internet. In a web conference, each participant sits at his or her own computer and is connected to other participants via the internet. This can be either a downloaded application on each of the attendees' computers or a web-based application where the attendees access the meeting by clicking on a link distributed by e-mail (meeting invitation) to enter the conference.

A webinar is a neologism to describe a specific type of web conference. It is typically one-way, from the speaker to the audience with limited audience interaction, such as in a webcast. A webinar can be collaborative[1] and include polling and question & answer sessions to allow full participation between the audience and the presenter. In some cases, the presenter may speak over a standard telephone line, while pointing out information being presented onscreen, and the audience can respond over their own telephones, speaker phones allowing the greatest comfort and convenience. There are web conferencing technologies on the market that have incorporated the use of VoIP audio technology, to allow for a completely web-based communication. Depending upon the provider, webinars may provide hidden or anonymous participant functionality, making participants unaware of other participants in the same meeting.



Printers, human input devices, networking, audio


Pc Services

Including Pc repair, Diagnostic and Upgrades and Tune up Service, etc


Mac repair and service

Including repair, Diagnostic, setup, software, etc



Setup, Sharing, Deployment


Conference system

Solutions and Hosting


Projectors solutions:

LCD, HD, Install and setup (Also solutions to be used for web audio/video conferencing)


Flat panels:

 LCD/ Plasma, Wall mounted, Setup, Repairs (Also solutions to be used for web audio/video conferencing)


Sound Systems:

Digital analog converter, AV receivers, Microphones or headsets


Digital Video recording solutions

a device that records video in a digital format to a disk drive, USB flash drive, sd memory card or other memory medium within a device. The term includes stand-alone set-top boxes, portable media players (PMP) and recorders (as camcorders that record in memory card) and software for personal computers which enables video capture and playback to and from disk.


Security cameras

can be setup to be accessed remotely over the web

Easy to use home security camera that can be viewed over the internet


Door Entry systems:



Home Entertainment:

Multi Room solutions (Audio/Video/ streaming around the home can be setup to view movies/sports/etc from internet), Wireless, Web enabled, Upgrades, Repairs


Home media server: Wireless Solutions, Installed, Setup

A small home computer, or NAS (Network Attached Storage), dedicated for storing various digital media (meaning digital videos/movies, audio/music, and picture files).


Media Centres

dedicated computer appliance or to a specialized application software designed to run on standard personal computer hardware which then becomes a so called "HTPC" ("Home Theater PC", also sometimes referred to as a "Media PC"), both of which are adapted for playing various kinds of media (music, movies, photos etc.), and it usually has a GUI (Graphical User Interface) design to be used in living-room TV with a remote control, a type of interface style that is commonly known by the designers of them as a 10-foot user interface. A media center typically allows watching movies (DVD, BluRay, and other digital video formats) and watching and recording television broadcasts, playing audio (CD as well as MP3, WMA, and other audio formats).

The media itself may be stored, received by terrestrial, satellite or cable broadcasting or streamed from the internet. Stored media is kept either on a local hard drive or on a (wireless) network attached storage. Some software is capable of doing other tasks, such as finding news (RSS) from the Internet. Media centers are often operated with a remote control, connected to a television set for video output, and can sometimes function as a normal personal computer.


Satellite setup:

Repairs and tuning


Office setups: Cabling, Moving

Connect one network device to other or to connect two or more computers to share printer, scanner etc. Different types of network cables like Coaxial cable, Optical fiber cable, Twisted Pair cables are used depending on the network's topology, protocol and size. The devices can be separated by a few meters (e.g. via Ethernet) or nearly unlimited distances (e.g. via the interconnections of the Internet).

While wireless may be the wave of the future, most computer networks today still utilize cables to transfer signals from one point to another


Web Sites:


CMS (content management system)  a collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based. The procedures are designed to:

• Allow for a large number of people to contribute to and share stored data

• Control access to data, based on user roles. User roles define what information each user can view or edit

• Aid in easy storage and retrieval of data

• Reduce repetitive duplicate input

• Improve the ease of report writing

• Improve communication between users

In a CMS, data can be defined as almost anything - documents, movies, pictures, phone numbers, scientific data, etc. CMSs are frequently used for storing, controlling, revising, semantically enriching, and publishing documentation. Content that is controlled is industry-specific. For example, entertainment content differs from the design documents for a fighter jet. There are various terms for systems (related processes) that do this. Examples are web content management, digital asset management, digital records management and electronic content management. Synchronization of intermediate steps, and collation into a final product are common goals of each.